Paul Jacobson - Latest Comments

Re: Interview with Nokia SA’s General Manager

mariettevanzyl — Fri, 06 Nov 2009 02:14:54 -0000

Hi Tania

Thank you for responding so quickly, but as I said my phone can't be
charged, so last night I borrowed a phone.
Meridith did leave a message, but I could not hear the number.
Can she phone again or email me again, please.

Regards
Mariette

Re: Interview with Nokia SA’s General Manager

pauljacobson — Fri, 06 Nov 2009 01:59:13 -0000

Thanks Tania

Re: Interview with Nokia SA’s General Manager

tms233 — Thu, 05 Nov 2009 15:00:46 -0000

Hi Mariette

I have passed your complaint onto our Customer Care department - I believe that Meridith has alread left a message for you on your mobile.

Hope your issue will be resolved ASAP

Regards
Tania
Nokia

Re: Interview with Nokia SA’s General Manager

mariettevanzyl — Thu, 05 Nov 2009 08:58:27 -0000

I want to complain about the Quality of the Nokia selphones these days. I am 'n MTN Nokia subscriber since 1997, with the same number since 083 4545 730. At the moment I experience a problem with my phone, don't want to charge properly. SO I CAN'T USE IT AT THE MOMENT!I took it to the provider and they said it must go "in" for a month. What must I do without a selphone for a month?? Why can't the thing last for at least two years, my son's Nokia keyboard packup in 6 months, he had to pay to get it fixed, he use an old other brands phone at the moment and he is on a contract. You say we don't pay for the phone, but for airtime, its nonsens. As a subscriber I expect a phone to last for 2 years, as you expect me to pay my contract for 2 years. like a did for 12 years now. My first 2 phones last 4 years, the children used it, when we upgraded. Now it don't last the first half of the contract? Our family have 4 MTN Nokia contracts, and we seriously looking to change now.

Re: Nokia N97 2.0: now with iSync support

Nafisa — Tue, 03 Nov 2009 09:19:53 -0000

This is awesome - I am very close to getting a MBP - hopefully this week :)

Re: A couple Afrihost should implement to fix its partly inaccessible Client Zone

pauljacobson — Mon, 02 Nov 2009 22:40:43 -0000

Hi Gian

Thanks for dropping by and commenting. I think these two changes/fixes will make it a lot easier to keep connected and perhaps even reduce the load on your accounts people. The lady I spoke to yesterday who reconnected me had to wade through a lot of payment confirmations to find mine. Giving customers the ability to get to their control panel and pay their outstanding bills and have their accounts reconnected in the process must reduce the load your accounts people are carrying too.

Re: A couple Afrihost should implement to fix its partly inaccessible Client Zone

Gian - Afrihost — Mon, 02 Nov 2009 19:43:48 -0000

Hi Paul.

Thanks for the post and your suggestions - sincerely appreciate all feedback that helps us improve.

I have spoken to our developers as you are supposed to be able to get into your Client Zone after you are capped and out of bandwidth. They believe they know what caused the problem you encountered and this glitch should be ironed out within the next day or so.

We are also working on a system that will enable you to pay for any outstanding invoice via the Client Zone by credit card - This is definitely a shortcoming of our Client Zone at the moment but the good news is it should be developed and integrated within the next 2 weeks or so.

Thanks again.

Gian
CEO, Afrihost

Re: Google Maps South Africa launch

pauljacobson — Thu, 29 Oct 2009 03:22:18 -0000

No idea, they definitely dodged that question when I asked again afterwards. I suspect we will see the functionality trickle down eventually but the good stuff will be reserved for Android devices for now.

Re: Is history repeating itself with Nokia?

pauljacobson — Thu, 29 Oct 2009 03:21:20 -0000

Hi Jim

I should preface everything I write by saying I am not an expert on all things mobile but I do remember a time when Windows Mobile was the dominant smartphone OS. That dominance hasn't exactly endured and as you point out, Symbian is the dominant platform at the moment. That being said, it is slipping and both the iPhone and Android devices are gaining market share. They may be pretty small right now but strong, smaller contenders have a tendency to grow and become more dominant.

As for cheaper devices, comparing the current generation of Android smartphones to the XpressMusic and E-series ranges isn't fair. Android devices have far better UIs and possibly even improved functionality, and they really aren't priced too badly for what you are getting. A better comparison might be between something like the HTC Hero and my N97. I think the Hero is far better in some respects and is a lot cheaper.

You are right, I was being a little too cavalier by equating Nokia to Symbian. They are distinct although the Symbian platform has become almost synonymous with Nokia. We really don't hear much about other manufacturers sporting the Symbian platform.

Re: Google Maps South Africa launch

abaranov — Thu, 29 Oct 2009 02:46:41 -0000

Any idea when this functionality will be available for Symbian?

Re: Google Maps South Africa launch

twitter-15336950 — Wed, 28 Oct 2009 10:24:43 -0000

I am super dependent on Google Map. It is nice to see a South African launch.

Re: Is history repeating itself with Nokia?

Jim Hughes — Tue, 27 Oct 2009 11:14:39 -0000

That's a rather confusing post, to the best of my knowledge Microsoft have never been a major player in the global mobile OS arena, Symbian's been the top dog for at least the last 6-7 years. So history repeating? How?

Devices cheaper on Android? I don't think so, look at the Nokia XpressMusic range or E63 phone, full featured smartphones and very cheap, with Symbian's single processor approach allowing a low BoM.

Finally, you're conflating Nokia and Symbian, Nokia make phones that don't use Symbian (N900 and the series 40 range for instance), and the Symbian OS is available in phones from more manufacturers than Nokia.

Re: Connected in SA: a few cool connectivity options

pauljacobson — Tue, 27 Oct 2009 05:47:13 -0000

You're welcome!

Re: Connected in SA: a few cool connectivity options

twitter-16002388 — Thu, 22 Oct 2009 16:24:45 -0000

Thanks for the article, it came at a time when I was looking to change providers. You've done all the hard work for me, thanks!

Re: Insurance company tries to screw woman … and not in a nice way

car_insurance_full_coverage — Tue, 20 Oct 2009 10:42:53 -0000

This is the great blog, I'm reading them for a while, thanks for the new posts!

Re: Primer on copyright liability and fair use

auto_liability_insurance — Tue, 20 Oct 2009 10:14:44 -0000

Bravo, Bros! keep going like this, more good info again.

Re: MobileMe: to renew or not to renew

pauljacobson — Mon, 19 Oct 2009 09:32:13 -0000

I've left it a bit late and the account will be deleted in the next day or so. I think I am going to let it be deleted though. If need be I'll sign up again down the line but for now I don't see the benefit really.

Re: Orchestrated Axxess to my bank account?

kennekam — Sun, 18 Oct 2009 15:27:06 -0000

I also note that my Axxess topup happens much more frequently than if I am using my Telkom account. Weird......

Re: MobileMe: to renew or not to renew

abaranov — Fri, 16 Oct 2009 10:24:38 -0000

Can you not leave it and see how it goes with out having it... if you seriously miss having it then sign up again?

Re: The new communication Wave isn’t what you think it is

pauljacobson — Thu, 15 Oct 2009 08:35:34 -0000

Dude, if I had an invite, I'd send it to you.

Re: The new communication Wave isn’t what you think it is

pauljacobson — Thu, 15 Oct 2009 08:35:04 -0000

I don't mind how long its in beta, as long as it becomes available.

Re: India could get free 2Mbps broadband internet by 2009

Broadband Man — Wed, 14 Oct 2009 10:32:34 -0000

Does anyone know if at this point they actually have their free broadband yet?

Re: The new communication Wave isn’t what you think it is

John — Tue, 13 Oct 2009 06:06:26 -0000

Wave is not really a replacement for email. It does somethings very well but clearly the focus is on collaboration.

If email were invented today, it would look more like TrulyMail. Here is a company which re-invented email. Sure they have few users but that will change with time.

We all know the problems with email: You don't know if/when your messages are delivered, too much spam, your messages are not really private, etc. TrulyMail solves these problems.

The only problem is that it is a complete replacement for email (it actually has nothing to do with email and uses its own servers). Their latest release includes integration with email to make the transition a bit easier for those of us who live in the real world.

Still, I'm looking forward to Wave going public. I hope they don't keep it in beta for seven years like gmail was.

Re: Virtually there …

tiffany827 — Tue, 13 Oct 2009 05:39:35 -0000

You’re so welcome! It’s been something I’ve wanted to get straightened out for myself for a long

time, so I’m happy if my research can help anyone else, too : )

Re: The new communication Wave isn’t what you think it is

abaranov — Tue, 13 Oct 2009 04:13:56 -0000

Still waiting for a kind soul to send an invite my way...

*nudge nudge wink wink say no more*

Generally it seems that Wave has massive amounts of potential which is still to be realised.